Shipping Policy – RishaCollections.com
At Risha Collections, we are committed to delivering a seamless and reliable shopping experience to our valued customers. This Shipping Policy outlines key information regarding order processing, delivery times, shipping methods, and related terms. By placing an order with us, you agree to the terms described below.
Shipping Methods
We primarily ship through FedEx for most of our orders. However, depending on the destination and availability.
Order Processing Time
All orders undergo careful processing, which includes product preparation, quality checks, and packaging. Our standard processing time is 1 to 3 days business days (excluding weekends and holidays). Custom or made-to-order garments may require additional time, and we will notify you in such cases.
Shipping Time
Once your order has been processed and dispatched, the estimated shipping time is typically between 4 to 9 business days, depending on your location and the shipping carrier used.
Delivery Estimates
We provide estimated delivery timelines based on carrier information and destination. Please note these are estimatesand may vary due to:
Customs processing delays
Weather conditions
Carrier-related issues
Public holidays or unforeseen circumstances
Delivery times will be clearly stated at checkout whenever possible.
Tracking Information
As soon as your order is shipped, you will receive a tracking number via email or WhatsApp. This allows you to monitor your package in real time and stay informed about its delivery status.
Customs and Import Duties
For international shipments, customs duties and taxes may apply, based on your country’s import regulations. These charges are not included in the purchase or shipping price and are the responsibility of the customer. We advise checking with your local customs office for more details.
Shipping Address Accuracy
Please ensure that your shipping address is accurate and complete when placing your order. Risha Collections is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
Undeliverable Packages
If a package is returned due to:
Incorrect address
Refused delivery
Failure to collect from customs or local carrier
the customer may be liable for re-shipping fees or return charges. We will make every effort to contact you before taking any further action.
Lost or Damaged Shipments
We take great care in packing your order securely. However, once it is handed over to the shipping carrier, we are not liable for any loss or damage during transit. If your package is lost or arrives damaged, please contact us promptly so we can assist you in filing a claim with the shipping provider.
Contact Us
If you have any questions, concerns, or need help tracking your order, don’t hesitate to reach out:
📧 Email: support@rishacollections.com