Q: How is my personal information used?
We only use your information to process your orders, improve your shopping experience, and, if you opt in, to send you updates and promotions. We never sell or share your data with third parties without your consent.
Q: Is Rishi Collections GDPR compliant?
Yes. We fully comply with GDPR regulations. You have the right to access, correct, or delete your personal data at any time. Please contact us at [privacy@rishicollections.com] for any data-related requests.
Q: How can I update or delete my personal information?
Simply email us at [privacy@rishicollections.com] with your request. We’ll process your update or deletion within 30 days.
Q: What is your return policy?
We accept returns within 14 days of receiving your order. Items must be unused, in their original packaging, and in saleable condition.
Q: How do I return an item?
Email [returns@rishicollections.com] with your order number and reason for return. We’ll send you detailed instructions.
Q: Are return shipping costs covered?
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
Q: When will I receive my refund?
Once we receive and inspect your return, refunds are processed within 5–7 business days back to your original payment method.
Q: How long does shipping take?
Domestic Orders: 3–7 business days.
International Orders: 7–15 business days.
Q: Do you offer free shipping?
Yes! We offer free domestic shipping on orders over [e.g., $75].
Q: Will I get a tracking number?
Absolutely! As soon as your order ships, we’ll email you a tracking link so you can follow your delivery.
Q: What if my package is delayed or lost?
Please contact us at [support@rishicollections.com] and we’ll assist you in tracking or replacing your order if necessary.